From Legacy Risk to Scalable Efficiency

How MBPI Saved $240K Annually by Modernizing Its Core Systems

Mechanical Breakdown Protection Inc.

Mechanical Breakdown Protection Inc. (MBPI), a service contract automotive insurer, needed to modernize its aging IT infrastructure and transition away from legacy systems. With the help of Integrity Inspired Solutions, MBPI began a phased migration from its AS/400-based systems to a modern, web-based platform—dramatically improving performance, reducing risk, and unlocking major cost savings.

Before

MBPI's reliance on the AS/400 system created significant operational bottlenecks and long-term risks:

  • • In-house expertise on AS/400 was becoming increasingly rare and expensive
  • • The system couldn't integrate with modern technologies like mobile or cloud
  • • User workflows were inefficient, particularly for new employees unfamiliar with the legacy interface
  • • Outages or failures of the AS/400 led to full operational shutdowns
  • • Monthly software licensing fees for core operations reached up to $30,000

After

By modernizing their systems with Integrity Inspired Solutions, MBPI experienced tangible and ongoing benefits:

  • ✓ $240,000+ in annual software savings by replacing variable per-contract licensing fees with custom, owned solutions
  • ✓ Faster application performance and a streamlined user experience that enabled staff to process more claims per day
  • ✓ Reduced hiring risk by eliminating the need for legacy system specialists and tripling their in-house developer team
  • ✓ Greater scalability through cloud infrastructure, allowing seamless operation during traffic spikes and system growth
  • ✓ Improved flexibility with an API-based architecture, opening the door to mobile apps and third-party integrations

The Process

Integrity's approach focused on delivering functional value early and often, using an agile, collaborative model:

  • → Worked closely with MBPI's internal IT team, stakeholders, and department SMEs to define core business capabilities
  • → Organized needs into modular applications and broke them into MVPs (Minimum Viable Products)
  • → Delivered usable software in stages, allowing for real-time feedback and iteration
  • → Rebuilt legacy RPG logic into a scalable, GraphQL-based API
  • → Migrated data into faster, more reliable structures, while continuing to feed the AS/400 where necessary
  • → Balanced modern UX needs with familiarity for AS/400 users, ensuring a smoother transition
  • → Deployed to a robust cloud infrastructure with automated testing to protect future development

The Bottom Line

MBPI's journey from legacy systems to a modern web-based platform is a textbook example of how thoughtful software modernization can reduce costs, minimize risk, and improve business performance. While the multi-year migration is ongoing, the early wins, like faster claims processing and $240K+ in annual savings, have already proven the value of Integrity's collaborative, iterative approach.

"Integrity Inspired gets the work done and improves the process along the way so that it is done right."
— MBPI Team Member

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